What are the responsibilities and job description for the Event Management Coordinator position at illinois?
Duties & Responsibilities
- Manages daily department operations under the Program Manager’s guidance, including hiring, training, scheduling, supervision, and development of student staff within the Event Services Office.
- Prepares event schedules, setup plans, and room diagrams for assigned events, coordinating client service requirements with Building Services, Multimedia, Catering, Building Engineers, and other Illini Union units.
- Serves as primary contact for event planning and coordination for assigned clients.
- Audits event room setup details, meets with clients upon arrival to ensure requirements are met, and communicates setup issues to Event Operations, Building Services, Engineering, Multimedia, and Catering. Conducts post-event client assessments as well as compiles sales data and tracks KPIs as directed by the Program Manager.
- Drafts and executes client contracts, provides cost estimates for facility rental and billable services, and works with the Program Manager and Business Affairs to produce revenue reports, billing, and budget preparation.
- Enforces department and University event management policies to ensure quality service and clear expectations for all staff and clients.
- Implements software and hardware updates under the Program Manager’s direction, including event management, diagramming software, and POS systems.
- Performs additional duties as assigned to support the unit's mission.