What are the responsibilities and job description for the Health Information System IT Technical Associate - College of Veterinary Medicine position at illinois?
Duties & Responsibilities
SANDI Patient Electronic Medical Record System and Inventory Management System (IMS) End User Support– 40%
• Analyze, troubleshoot, and resolve end user problems and devise solutions.
• Analyze, investigate, document and report errors back to application development team.
• Database administration including user setup, taxonomy, pricing and lab test setup.
• Test application patches and new features,
• Use TDX ticket system to document technical issues and resolutions.
• Use Github to document technical issues escalated to application development for resolution.
• Prepare documentation and provide training for end users.
• Support production critical activities during non-business hours as needed. This may require evening or weekend hours, depending on business cycles of the teaching hospital.
SANDI and IMS Administration – 35%
• Work with and support VTH Pharmacy, Storeroom and Accounting purchasing agents responsible for the procurement of VTH clinical tangible goods.
• Collaborate with and serve as backup for the hospital charge auditor ensuring system pricing audits and compliance are completed and SANDI is appropriately updated.
• Other duties related specifically to the VTH Health Information Systems and supported Services.
General Technical Support – 25% • Maintain Canvas training modules use for all VTH onboarding. • Maintain security access in all hospital applications, including but not limited to, SANDI, IMS and Canvas. • Responsible for the systematic setup and VTH application access for new, promoted or transitioning personnel within the hospital. • Coordinate security access and training for DVM and affiliate year students, clinicians including interns and residents, veterinary assistants and technicians, and volunteers. • Other Duties as assigned.
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