What are the responsibilities and job description for the HR Representative - IHR Data Operations position at illinois?
Duties & Responsibilities
Phones, Data Operations Email Inboxes, HRFE Assistance
Monitors the Illinois HR Data Operations email inbox, sending emails to the appropriate staff in the building and/or answering questions.
Answers phone line and provides general information.
Provides assistance to units with technical issues: Completion of UI New Hire forms, resetting passwords, HRFE questions and/or issues, transaction request for return or deletion.
Provide support by assisting units with missing education options in UI New Hire and Published Professional Names.
Maintains leave information in Banner for terminated employees, zeroing sick leave balances when appropriate
Retrieves information for former employment requests, including requests from out-of-state retirement systems and subpoenas.
Prepares the verification to be returned to the person/company requesting the verification
Review and process employment verifications, educational loan default statements, tuition waivers, public service loan forgiveness forms and update temporary upgrade calendars.
Serve as liaison with outside agencies and vendors for employment verification of former employees and where non-standard information is required for employment verification of current employees.
Confirms accuracy of loan defaults following the Illinois Public Act 85-827.
Review, process and assist with all employee and child of employee tuition waivers.
Review and process loan forgiveness applications
Temporary upgrade calendars are updated on a bi-weekly basis via reports.
Unemployment Claims
Enters information into unemployment portal and works on quarterly BEN118 IDES unemployment report – checks all names on the report, reconciles all names to determine that we have received all the information to show we should be charged, if not types up information on the appeal form with the correct code, does cover letter and copies all back-up.
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