Information Technology (IT) Service and Physical Security Coordinator (Executive II)

Position Overview

The Illinois Department of Public Health is seeking a highly motivated individual to serve as the statewide Information Technology (IT) Service and Physical Security Coordinator for the Physical Services Division within the Office of Finance and Administration. IDPH Physical Services Division oversees the successful maintenance, renovation, reorganization, and continuity of 17 agency facilities throughout Illinois. This position is responsible for agency IT service requests and IT related expenditures, developing and maintaining physical security protocols, contracting security hardware and software installations, agency access control badge operations, and coordinating IT and physical security repair services as needed. The selected candidate will be responsible for developing and implementing physical security upgrades at IDPH sites through hardware, software, policy, and procedure projects. This position supports IDPH Physical Services Division during space renovation and relocation projects. The selected candidate will also serve as a backup to our Telecom Coordinator and Facilities Coordinator positions, when needed. Some travel will be required to successfully complete the required duties of this position.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position) 
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leave
• Employee Assistance Program and/or mental health resources

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx.

Essential Functions

• Under general direction of the Division Chief of Physical Services, as a policy implementing manager, performs highly sensitive and professional level duties performing a variety of assignments, and serves as the statewide Information Technology (IT) Service Coordinator for the Illinois Department of Public Health.
• Serves as statewide physical security coordinator for IDPH.
• Reviews and distributes monthly bills to offices.
• Coordinates moving of IT services and equipment for all office moves. 
• Maintains IT and security equipment inventory.
• Assumes responsibility for division operations during the absence of the Division Chief and makes decisions requiring knowledge of current regulations and practices as well as Division priorities.
• Assumes responsibility for Telecommunications Coordinator and/or Facilities Coordinator during an absence.
• Determines IT and Physical Security budget and spending projects.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Specialized Skills

• Requires a minimum of one (1) year experience submitting and coordinating IT service requests.
• Requires one (1) year experience working with data and low-voltage electrical systems as they pertain to service requests for new data lines.
• Requires a minimum of one (1) year working experience with door access control systems.
• Requires a minimum of one (1) year experience maintaining facility badging and access control processes.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires two (2) years of responsible administrative experience in a public or business organization performing estimating and budgeting.

Preferred Qualifications

• One (1) year experience submitting and coordinating IT service requests.
• One (1) year experience working with data and low-voltage electrical systems as they pertain to service requests for new data lines.
• One (1) year working experience with door access control systems.
• One (1) year experience maintaining facility badging and access control processes.
• One (1) year experience working on projects involving multiple state agencies or organizations.
• One (1) year experience reconciling invoices, ledgers, expense reports or equivalent accounting documents.
• One (1) year experience processing telecom service requests.
• One (1)year facility management experience.
• Two (2) years’ experience of meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking.
• Ability to exercise judgement and discretion in developing, implementing and interpreting departmental policies and procedures

Conditions of Employment

• Requires appropriate, valid driver’s license.
• Requires ability to travel in the performance of duties.
• Requires ability to work overtime at various times outside of normal office hours to meet deadlines.
• Requires ability to secure and utilize a State/Agency issued cell phone and laptop computer.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.