What are the responsibilities and job description for the Multimedia Communications Specialist - Gies College of Business position at illinois?
Duties & Responsibilities
Broadcast Production
- Operate studio equipment efficiently and accurately.
- Maintain contact with Synchronous Course Facilitators (SCF).
- Address technical issues promptly, professionally, and effectively.
- Troubleshoot and develop solutions for technical challenges.
Broadcast Pre- and Post-production
- Develop presets for broadcast production.
- Coordinate with Synchronous Course Facilitators to curate instructor content for use during broadcasts.
- Assist Synchronous Course Facilitators in creating live session delivery plans.
- Coordinate with faculty to understand unique studio requirements.
- Manage, organize, and preserve all files associated with each recorded live session.
Training
- Provide shadowing for newly hired Specialists and Associates.
- Lead the development and maintenance of internal and external process documentation.
- Develop faculty-facing documentation for working with the Teaching & Learning Live Studio staff.
Supervision & Coordination
- Supervise, mentor, and assign work to hourly Live Studio staff.
- Mentor assigned Associates.
- Conduct one-on-one meetings with assigned hourly Live Studio staff.
IT Systems and Support
- Stay informed and up to date on software updates and operations, including vMix live video production software, integration with Zoom Video Conferencing, and related productivity and graphics software.
- Maintain and monitor equipment to ensure smooth Live Sessions and recommend solutions to challenges.
- Assist Studio Technologies Coordinator in installing and implementing new studio technologies.
Communication
- Follow session assignments from Senior Studio Manager and other senior team members.
- Provide regular progress updates to direct supervisor, Project Manager, and relevant team members
regarding any anticipated or realized issues with Live Session delivery.
Other Duties
- Participate in professional development activities.
- Perform other assigned duties as required.
