OFFICE ASSOCIATE, OPT 1

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Office Associate for our Records Management Division in Springfield, IL. This position is responsible for researching scanning issues, performing system and procedure testing, and assisting lower-level staff. If you have experience with alpha/numeric filing, are able to coordinate multiple assignments to meet deadlines, and possess excellent organizational skills, then we want you!  Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under direction, accesses various operating systems for scanning, research, report generation, file tracking, and production reporting.
• Monitors the work of lower-level staff to ensure that procedures are followed, and tasks are completed.
• Serves as designated lead worker.
• Performs testing of changes and provides guidance to permanent and temporary staff.
• Helps maintain effective procedures.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two years of office experience.

Preferred Qualifications

• Two (2) years of experience performing alpha/numeric filing of documents.
• Two (2) years of experience coordinating multiple assignments to meet deadlines.
• Two (2) years of experience preparing and maintaining schedules, tracking systems, records, and reports to ensure compliance with statutes, rules, regulations, and policies.
• Intermediate proficiency using Microsoft Office Word or similar word processing software.
• Intermediate proficiency using Microsoft Office Excel or similar spreadsheet software.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires ability to stoop, bend, and lift tubs work above shoulder level to place on or remove from shelves.
• This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.