What are the responsibilities and job description for the Front Desk Receptionist- PART TIME position at Illume Fertility?

Company Overview :

Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.

Position Overview :

As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.

Duties and Responsibilities :

Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the front desk and waiting room.
Effectively sign in patients and alert appropriate departments of patient's arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly Front Desk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.

Qualifications

Proficiency in verbal communication in English and understanding of basic written English.

Demonstrated ability to work effectively in a team environment.

Demonstrated problem solving skills in a complex environment.

Demonstrated effective interpersonal relationship and customer service skills.

Good organizational and time management skills

Education & Experience

High School diploma or equivalent required

Previous experience in customer or patient service required

Immunization :

Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.

TB inoculation

Flu vaccine

Others as they become required

Benefits (if applicable) :

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility

Tuesday-Saturday

20 hours / week

Apply for this job

Receive alerts for other Front Desk Receptionist- PART TIME job openings

Front Desk Receptionist- PART TIME

What are the responsibilities and job description for the Front Desk Receptionist- PART TIME position at Illume Fertility?

What is the career path for a Front Desk Receptionist- PART TIME?

Job openings at Illume Fertility

Not the job you're looking for? Here are some other Front Desk Receptionist- PART TIME jobs in the Norwalk, CT area that may be a better fit.

We don't have any other Front Desk Receptionist- PART TIME jobs in the Norwalk, CT area right now.

AI Assistant is available now!