What are the responsibilities and job description for the Patient Coordinator/Front Desk position at Illume Medical Spa?
Company Overview
Illume Medical Spa is dedicated to providing top-of-the-line spa and wellness services that deliver optimal results for our patients. Our offerings include a range of aesthetic treatments such as Botox, dermal fillers, facials, and laser hair removal, all designed to enhance the beauty and confidence of our clients. Our wellness offerings are Hormone Replacement Therapy, Weight loss Programs and IV hydration therapy.
Summary
As a Patient Coordinator at Illume Medical Spa, you will be the first point of contact for our clients, playing a vital role in creating a welcoming environment. This position is essential in ensuring smooth operations and exceptional customer service as we strive to provide the best experience for our patients.
Responsibilities
- Greet and welcome clients upon arrival with a friendly demeanor.
- Manage scheduling for multiple esthetician's and wellness appointments.
- Ensure efficient front desk operations.
- Handle client inquiries and provide information about services offered.
- Maintain accurate patient records while ensuring compliance with HIPAA regulations.
- Assist with administrative tasks such as filing and data entry as needed.
- Process payments and manage medical collections in accordance with company policies.
- Collaborate with medical staff to ensure seamless patient flow throughout the spa.
- Promote spa and wellness services and special offers to enhance client engagement.
Qualifications
- Proven experience in medical administrative support or front desk roles, preferably in a spa or healthcare setting.
- Strong understanding of HIPAA regulations and patient confidentiality practices.
- Excellent communication skills for effective interaction with clients and team members.
- Organizational skills with the ability to manage multiple tasks efficiently.
- Familiarity with office management software.
- Ability to handle sensitive information with discretion and professionalism.
- Customer service-oriented mindset to create positive client experiences.
If you're ready to be the welcoming face of Illume Medical Spa and help us provide exceptional service to our clients, we invite you to apply today!
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 30 – 34 per week
Benefits:
- Employee discount
- Free parking
- On-the-job training
- Paid time off
Schedule:
- Day shift
- No weekends
Work Location: In person
Salary : $18