What are the responsibilities and job description for the Front Desk Patient Representative position at Orthopedic Health of Kansas City?
Orthopedic Health of Kansas City (formerly Drisko, Fee & Parkins - DFP Orthopedics) is in search of a Front Desk Patient Representative. OHKC is a private orthopedic surgery practice with three locations throughout the Kansas City area with approximately 100 employees. We have been a trusted provider of orthopedic care in the Kansas City region for more than 70 years. The Front Desk Patient Representative will work at our beautiful North Kansas City office located at 1950 Diamond Parkway, North Kansas City, MO 64116. We have a full benefits package and a positive work environment.
We are looking for team members with good communication skills (both verbal and written) as well as a positive attitude and strong work ethic.
Responsibilities and Duties:
- Foster a sense of compassion and confidence when greeting patients.
- Accurately check in & out patients, collect updated information and enter in EMR.
- Review patient paperwork to ensure completeness.
- Collect copays and other charges.
- Possess strong interpersonal skills.
Qualifications and Skills:
- Previous healthcare experience preferred.
- High school diploma required.
- Excellent attendance required.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Medical Specialty:
- Orthopedics
- Surgery
- Urgent Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical Office: 1 year (Preferred)
Work Location: In person