What are the responsibilities and job description for the Entry Level Logistics Coordinator (Bilingual in Mandarin) - Evening Shift position at IM Global LLC?
Responsibilities
- Assist with the communication between the customer services team and our US vendor.
- Responsible for ensuring the completeness of customs clearance information and documents. Ensure the communication between our service providers and airlines is completed in a timely manner.
- Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve and communicate operational or entry issues.
- Coordinate and follow-up with our warehouse and 3rd party warehouses for the customer's needs. Such as: order fulfillment, forwarding, dropship, transshipment, and demolition etc.
- Monitor and coordinate import customs clearance and transportaion.
- Coordinate with our customer service team to follow up with our last mile solution providers regarding lost packages, undeliverable packages and refund requests.
Qualifications
- Bachelor’s degree from four-year college or university and 1-2 years related experience and/or training
- Excellent analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite or similar software
Schedule: 5 days a week with weekend availability
Job Type: Full-time
Work Hours: 1 PM - 9 PM
Pay: $48,000.00 - $53,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
IM Global LLC is an equal opportunity employer and offers visa sponsorship for the right candidate.
Salary : $48,000 - $53,000