What are the responsibilities and job description for the Regional Director of Sales position at Image Hotel Management?
Job Description
Job Description
Image Hotel Management is searching for a passionate Regional Director of Sales! This individual will be responsible for executing sales strategies to maximize hotel profitability while maintaining a high level of customer satisfaction. This role will focus on meeting or exceeding planned revenue objectives for occupancy and average daily rate (ADR) across Image Hotels' portfolio of properties. The Regional Director of Sales will collaborate directly with hotel management and revenue teams. This position will play a key role in driving revenue growth and will require a strong background in sales leadership within the hospitality industry. This position will require the individual to be based in Mount Juliet TN and be in the office during the full workweek.
Benefits
Health, Dental and Vision Insurance
Paid time off (PTO)
401K
Responsibilities
The Regional Director of Sales will be responsible for executing sales strategies to maximize hotel profitability while maintaining a high level of customer satisfaction
This role will focus on meeting or exceeding planned revenue objectives for occupancy and average daily rate (ADR) across Image Hotels' portfolio of properties
The Regional Director of Sales will collaborate directly with hotel management and revenue teams
This position will play a key role in driving revenue growth and will require a strong background in sales leadership within the hospitality industry
This position will require the individual to be based in the Raleigh-Durham area and be in the office during the full workweek
Sales Strategy and Revenue Generation
Develop and implement strategies to generate new business and increase hotel revenue
Identify, qualify, and solicit new business to achieve hotel revenue goals
Approve business opportunities and ensure the most profitable deals are closed based on market conditions and hotel needs
Upsell business opportunities to maximize revenue
Maintain a deep understanding of market trends, competitors, and industry developments to inform sales strategies
Collaboration and Strategic Planning
Work closely with the Corporate Team, General Managers, and Revenue Management team to align sales strategies with pricing, group mix, and overall hotel goals
Ensure the timely response to group sales leads and effectively manage event communication and execution
Work as a liaison between the hotel and customers throughout the event sales process
Guest Satisfaction and Customer Relationship Management
Develop and manage relationships with key clients, ensuring VIP recognition and exceptional service
Ensure that customer issues and complaints are addressed promptly and resolved in a timely manner
Use guest feedback and surveys to analyze and identify opportunities for improved service delivery
Sales Administration and Reporting
Prepare and maintain sales-related documents, including contracts, proposals, group resumes, and event orders
Manage and track department budget, process payroll, and handle accounting and purchasing functions
Maintain accurate records of sales activities and client communications
Ensure proper management of payments and assist with any billing-related issues that arise
Required Skills
Self-motivated with a strong work ethic and a drive to exceed goals
Excellent communication, interpersonal, and presentation skills
Results-driven with a focus on revenue generation and customer satisfaction
High level of professionalism and integrity
Experience : Minimum of 5 years of experience in hotel sales; experience in transient, corporate, and group sales required
Education : Bachelor’s degree in Hospitality Management, Business Administration, or a related field; or equivalent combination of education and experience
Skills : Strong interpersonal, communication, and presentation skills
Ability to develop and execute sales strategies and lead a team effectively
Ability to work independently while managing multiple tasks in a fast-paced environment
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