Manager, Master Data Management (MDM) – Technical Lead

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide, providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white-glove service!

We are seeking a hands-on technical leader to serve as Manager, Master Data Management (MDM). This role is responsible for designing, implementing, and maintaining a scalable MDM strategy, ensuring high data integrity, governance, security, and seamless integration across enterprise systems. The ideal candidate will execute cross-functional MDM efforts while actively engaging in technical execution and problem-solving. This role requires a combination of strategic vision, deep technical expertise, and strong leadership skills to drive best practices in enterprise data management.

Key Responsibilities:

Master Data Management Strategy & Governance

• Develop and implement a comprehensive MDM framework that aligns with business objectives and ensures long-term scalability.
• Establish data governance policies and procedures to maintain accuracy, consistency, security, and compliance across all data domains.
• Define and enforce data standardization guidelines to ensure uniformity across business units and systems.
• Align MDM strategy with enterprise data architecture, ensuring seamless cross-functional integration.

Data Quality, Validation & Security

• Establish and track data quality KPIs, continuously refining MDM processes to improve accuracy and reliability.
• Implement automated data validation rules and quality controls to proactively detect and correct inconsistencies.
• Perform data validation, cleansing, auditing, and standardization initiatives to enhance overall data quality.
• Enforce data security protocols, ensuring compliance with industry standards and privacy regulations (e.g., GDPR, HIPAA, CCPA).
• Conduct regular data audits to monitor data integrity, completeness, and security risks.

Technical Implementation & System Integration

• Develop and optimize MDM tools and platforms (e.g., SQL, Oracle FDI, Looker) to support governance and data quality initiatives.
• Design and manage ETL processes, data pipelines, and integration workflows across business applications (SQL, Informatica, SSIS, Talend).
• Write and optimize SQL and Python scripts to analyze, clean, and transform master data.
• Troubleshoot data inconsistencies, integration challenges, and system synchronization issues.
• Work with varying information across several different business areas, such as customer data, product data, revenue data, expense data, etc.

Stakeholder Collaboration

• Act as the primary technical point of contact for all MDM-related projects, collaborating with IT teams, business stakeholders, and leadership.
• Collaborate with cross-functional teams to identify, address, and resolve complex data issues, ensuring alignment between business needs and technical solutions.
• Champion data-driven decision-making, fostering a culture of accountability and data excellence.
• Provide training and support to internal teams on MDM best practices, governance frameworks, and data management tools.

Continuous Improvement & Innovation

• Drive continuous improvement initiatives, leveraging automation, AI/ML, and advanced analytics to enhance data processes.
• Evaluate and implement best-in-class MDM tools and technologies to optimize performance, scalability, and usability.
• Stay up to date on industry trends, regulatory requirements, and emerging MDM best practices, ensuring ImageFIRST remains at the forefront of data management.

Required Qualifications:

• Bachelor’s degree in Information Systems, Data Management, Computer Science, or a related field.
• 5 years of experience in Master Data Management, Data Governance, or Data Engineering roles.
• Proven track record of leading enterprise MDM initiatives and implementing scalable data management solutions.
• Hands-on experience with SQL, Python, ETL development, and data integration tools (e.g., Informatica, Talend, SSIS, Oracle Fusion).
• Strong expertise in data governance, data security, data quality management, validation, cleansing, audits, and standardization methodologies.
• Experience working with ERP systems (e.g., Oracle Fusion, SAP) and integrating master data across supply chain, finance, and operations.
• Excellent problem-solving skills, with the ability to identify and resolve complex data discrepancies.
• Strong leadership, communication, and stakeholder management abilities.

Preferred Qualifications:

• Experience with enterprise MDM platforms (e.g., Informatica MDM, SAP MDM, IBM InfoSphere).
• Knowledge of data privacy regulations (GDPR, HIPAA, CCPA) and security best practices.
• Certifications in Data Management or Data Governance (CDMP, CIMP).
• Familiarity with advanced analytics, AI/ML, and automation tools for data management.
• Project management experience with Agile/Scrum methodologies.
• Proficiency in data analytics and visualization tools such as Power BI, Looker, or similar platforms.

Our Core Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Weekly pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Tuition Reimbursement 
• Referral Program
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.