What are the responsibilities and job description for the Learning Effectiveness Analyst position at Imagen Dental Partners?
General Overview
Imagen Dental Partners is a community of the best players in the game. We surround the industry's top dental experts with deep business expertise, resulting in the highest performing practices in the nation. We are the home for the exceptional, technology driven dentist. We strive for excellence in all that we do, supporting high achievers who embrace innovation. Founded by highly experienced industry experts we are expanding our footprint at tremendous speed. As a fast-growing startup, we look for people hungry for growth, who get things done, and are energized by a high-intensity environment.
We're building a culture at Imagen where 'A' players can do their best work. Developing powerful leaders and world class culture that generate revolutionary results. That's why our top priority is creating an environment in which talented people excel, collaborate, and do the most influential work of their careers. We value new ideas, fresh perspectives, and unique voices. Every. Day. We lead. We forge our own path in the marketplace. No one's been where we're going. And that's just how we like it. We strive to make the lives of everyone associated with our partner practices better. To bring a smile to every face. We create community - and inspire that community to become a movement.
We are pioneering our own path to become Dentistry's top player.
We trust amazing people to do amazing things.
Let's grow together.
The Learning Effectiveness Analyst is part of the Education Team and will report to the VP of Education & Community. This is an individual contributor role that requires a strong self-starter who can work well independently in a matrixed organization. The Learning Effectiveness Analyst will oversee the maintenance, administration and custom or ad-hoc reporting for Imagen's Learning Management Program - Imagen University. The Learning Effectiveness Analyst will have oversight in managing a complex course deployment schedule, day-to-day learning operations, maintenance of the Imagen University LMS, and learning effectiveness analysis and reporting including online and event-based learning. This role will play a pivotal role in ensuring the effectiveness of learning programs ensuring that reporting produces meaningful insights to impact business outcomes.
This role reports to the Scottsdale support center office on a hybrid schedule, 2-3 days per week.
Responsibilities
What You will Do
- Responsible for end-to-end execution of the course deployment schedule for Imagen University including all curriculum assignments, cohort management and rosters, enrollment tracking and reporting.
- Maintain analytics for training team, including managing survey data, attendance records, invite lists, and content usage.
- Manage each learner's journey through appropriate content based on their practice's growth strategy.
- Collaborate with the Education and growth team to acquire and analyze data to assign growth tracks for Individual providers.
- Partner with the VP of Education to analyze learning metrics, develop dashboards, reporting and action plans. Evaluates course effectiveness and training programs based on feedback, implementation and scores to drive improvements.
- Partner with the VP of Education to design education rollouts, measurements and continuous improvement of offerings.
- Analyze the effectiveness of the learning experience by using business performance metrics to evolve the training plan over time.
- Manage discussion board, landing pages, and all other UKG Learning-based communications.
- Manage internal content library and ensure learning architecture scales.
- Manage technical relationships with educational vendors.
- Assist experts with the documentation of technical processes, knowledge and best practices for job aides and future reference.
- Support other learning and workforce development activities as needed.
- Provides customer support and administration of the LMS for multiple business units including Support Center and practice employees. This includes responding to learner issues via email and ticketing system about LMS issues such as login, archiving, course logistics, completion tracking and any other end-user issues.
Training analysis and reporting 50%
Project Management 25%
LMS Administration and Oversight 25%
Qualifications
Who You Are
Experience You will Have
Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.
We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities. Work location is Phoenix, Arizona. Local residents preferred. We are unable to consider applicants from all states, including but not limited to California, Hawaii, Illinois, New York, Jersey City, NJ, and Washington D.C. at this time
