Demo

Mailroom Document Processor Lead / Assistant Branch Manager

ImageNetLLC
Kingston, PA Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/8/2025

Job Description

Job Description

Salary : $19.00 per hour

Imagenet is a premier healthcare technology company that has taken medical claims processing and document management to new levels of service, security and efficiency. Our core business is helping our clients reduce costs and increase productivity by providing efficient document imaging, data validation, adjudication and on demand retrieval of documents and data.

We are looking for a detail-oriented and organized individual to join our team as an Assistant Manager for our Mail Sorter and Scan Team. This role involves overseeing the sorting and preparation of incoming and outgoing mail, managing a team of Mailroom, and ensuring the efficient flow of mail within the organization.

Main Duties

  • Open, organize, sort and research mail and documents.
  • Use copiers, scanners, mail openers, and labeling equipment.
  • Set up equipment, load materials, clear jams, and resolve other simple malfunctions as needed.
  • Serve as backup for Manager, as needed.
  • Provide guidance, training, and support to team members.
  • Perform Data entry
  • Maintain excellent relationships with all drivers, carriers, clients etc.
  • Serve as back up Driver to retrieve mail from Post Office.
  • Ensure accurate identification and categorization of mail items.
  • Oversee the preparation of outgoing mail, including packaging, labeling, and postage.
  • Develop and implement efficient procedures for sorting incoming and outgoing mail.

Communication and Coordination

  • Collaborate with other departments to ensure timely and accurate mail processing.
  • Communicate effectively with team members and serve as point of contact for escalated issues.
  • Foster a positive and collaborative work environment.
  • Compliance Management :

  • Adhere to all Federal, State, Local, OSHA and Company safety and security regulations and policies.
  • Ensure the team adheres to all privacy, confidentiality, and company policies.
  • Secondary Duties

    Quality Control : Asist the branch manger to :

  • Implement quality control measures to ensure the accuracy of sorting and preparation.
  • Identify process improvement opportunities and recommend system enhancements.
  • Work to optimize processes and reduce errors.
  • Ensure all time guidelines are met for pick up and deliveries.
  • Equipment Maintenance : Asist the branch manager to :

  • Oversee the maintenance of sorting and prep equipment.
  • Coordinate with the maintenance team to address any equipment issues promptly.
  • Ensure team members are trained in the proper use and care of equipment.
  • Qualifications :

  • High school diploma or equivalent (GED) required
  • Minimum of 1-year office related experience
  • Valid driver license
  • Clean driving record
  • Proven leadership experience, preferably in a mail sorting role.
  • Strong organizational and strategic planning skills.
  • Ability to make decisions quickly and efficiently.
  • Excellent communication skills both verbal and written
  • Ability to work independently or as a part of a team
  • Consistent attendance and timeliness
  • High attention to detail
  • Time management skills
  • Ability to stand for prolonged periods of time
  • Lifting / carrying up to 50 pounds
  • Schedule : Monday - Friday 7 : 00am to 3 : 30pm

    Salary : $19.00 per hour

    Benefits : Health Insurance, Life Insurance, PTO, 401K Plan

    COMPANY OVERVIEW

    Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans members and providers.

    The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStream TM , to help with traceability, governance, and automation of claims operations for its clients.

    Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.

    Imagenet LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

    Salary : $19

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