What are the responsibilities and job description for the Business Operations Analyst position at imageOne?
At imageOne, we pride ourselves on being a place where your personal and professional growth are truly valued. Our award-winning company culture is designed to provide you with the opportunity to develop new skills, achieve financial stability, and find personal fulfillment.
We strive for a healthy work-life balance, not just because it's the right thing to do, but because we genuinely care about our employees' well-being. We've implemented a 'happiness' metric to measure our success in this area.
We believe in open communication and transparency, which is why we practice open book management. You'll have access to our financials, learn how to read an income statement and balance sheet, and be financially rewarded through our profit bonus program.
Our team members are treated like humans, not just employees. We make decisions based on what's right, not just what the policy says.
We're looking for a Pricing and Sales Solutions Professional to join our growing team. If you're passionate about delivering extraordinary service, we'd love to talk to you.
About the Role:
- Pricing out hardware, supplies, and accessories for new and existing customers
- Pricing out managed print solutions contracts
- Creating proposals for customers highlighting devices and pricing
- Creating quotes within eAutomate (our ERP) with accurate pricing
- Helping to create MPS contractual agreements with accurate pricing
- Ensuring healthy margins in pricing for hardware, toner, and service
- Submit credit applications to lease partners for current and prospective clients
- Responsible for submitting paperwork to lease partners for fully executed leases
- Assist customers and sales team members with buyout quotes for end of lease options
- Pull customer or company lease reports as needed
- Create customer-facing reports and scorecards when requested by the sales team
- Ad hoc departmental tasks as needed/requested
Requirements:
- Bachelor's Degree or equivalent work experience
- Microsoft Excel proficient (advanced formulas, V-lookup, pivot tables, cross-spreadsheet data analysis, etc.)
- Experience in related fields through professional experience and/or coursework (ex. Finance, Statistics, Data Analysis, Pricing)
- Must have excellent interpersonal, verbal, and written communication skills
- Proven multi-tasker, able to effectively juggle a broad set of responsibilities
- Strong organizational skills with high attention to detail and follow-through
- Flexibility and adaptability in prioritizing tasks around demand
- Self-starter who effectively prioritizes and acts with urgency
- Experience taking on projects from inception to completion
- Works well alone and with team members in various departments
- Brings a positive energy to work each day
- Authentically live our core values: Passion to Deliver the X, Open and Honest, eXtraordinary Execution, and Always Improving
- Possess the 5 key competencies: Results Driven, Creative, Collaborative, Adaptable, Self-Starter
