Demo

Community Health Navigator

Imagine Pediatrics
Austin, TX Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 3/10/2025

What You’ll Do

As part of our Transitions of Care Team, this role assists patients in getting post-hospital care in the form of telephonic and in-person patient support.

  • Work as part of an interdisciplinary, collaborative team to ensure we are meeting patient needs
  • Assist patients in enrolling in Imagine Pediatric programs
  • Round at facilities in your geographic area to meet with Imagine Pediatric patients and caregivers
  • Coordinate with facility discharge planners to ensure that there are no barriers to patients obtaining after-hospital resources and care
  • Attend daily huddles with your team to communicate patient needs and progress
  • Liaison with hospital and other health systems to make staff aware of Imagine Pediatric program and support
  • Supporting patients with any in person/community needs related to care coordination/discharge support. These could include, but are not limited to, pharmacy fills, PCP coordination, SDOH needs, and home visits. 

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

  • Bachelor’s degree required 
  • Bilingual (Spanish) highly preferred
  • Texas or National CHN certification (obtained within 6 months of hire date)
  • CPR certified
  • 3 years of experience in a healthcare setting
  • Ability to adapt to changes 
  • Ability to self-start and self-structure
  • Warm bedside manner
  • Excellent written and oral communication skills
  • Strong critical thinking skills
  • Ability to manage multiple tech platforms
  • Experience working in a patient-facing hospital or facility role
  • Experience working as part of an interdisciplinary team
  • Ability to organize and prioritize daily schedule
  • Valid Texas driver’s license

What We Offer (Benefits Perks) 

When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

  • Competitive medical, dental, and vision insurance 
  • Healthcare and Dependent Care FSA; Company-funded HSA
  • 401(k) with 4% match, vested 100% from day one
  • Employer-paid short and long-term disability 
  • Life insurance at 1x annual salary
  • 20 days PTO 10 Company Holidays & 2 Floating Holidays 
  • Paid new parent leave
  • Additional benefits to be detailed in offer

 

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