Provider Engagement Specialist III

The primary location for this role is the Greater New York Area. Travel is estimated to be 50% of primarily day trips in the Greater New York Area and expected schedule requirements are Monday to Friday, 8:00 am - 5:00 pm ET with some weekends for conferences and/or events. Bilingual in Spanish highly preferred for this role but not required. 

What You’ll Do 

As a Provider Engagement Specialist III (PES) you will work collaboratively with providers in markets where Imagine Pediatrics is contracted to further our mission of increasing safe days at home by delivering care for medically complex children. As part of the Network Development team, you will develop and manage positive, long-term relationships with physicians and groups serving specialty populations. You will serve as an ambassador and representative of Imagine Pediatrics in your territory with the goal of enrolling eligible patients and their families in Imagine Pediatrics' app-based care model. In addition, you will:  

• Manage provider relationships and drive engagement within your assigned territory or specific market and/or focus on a specialized population.
• Execute strategic initiatives, including supporting providers, coordinating events, and addressing day-to-day operational needs and decisions.
• Act as the primary point of contact for providers and community organizations in your territory.
• Provide input on central engagement strategies from on-the-ground experience.
• Independently handle day-to-day challenges and decision-making and work with the Director on broader, systematic challenges.  
• Work closely with providers, care teams, and local community organizations to drive brand recognition. 
• Identify additional engagement opportunities by independently pulling data from Tableau to share with PCPs. 
• Mentor and support new and associate-level team members 
• Meet and exceed established monthly engagement targets 
• Travel within territory as well as within market for team member support and relationship builds. Travel expected 75% of the time.
• Independently develop and maintain relationships with health plans  
  
  

What You Bring & How You Qualify 
First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

• Dynamic personality and a knack for developing good interpersonal relationships   
• Comfort with scientific terminology and ability to seamlessly move through various medical environments, such as hospitals, doctors' offices and pharmacies. 
• Familiarity with several types of providers (e.g., Physicians, Physician Assistants, Nurse Practitioners); pediatrics preferred, but not required 
• 6 years of related experience in sales, direct marketing, or customer service in a medical or healthcare field
• Proficient in Microsoft Excel, Word, and PowerPoint required; proficiency with Customer Relationship Management (CRM) software preferred
• Access to reliable transportation  
  
  

What We Offer (Benefits Perks) 
 
The role offers a base salary range of $75,000 - $90,000 in addition to an annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. 
 
We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance 
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability 
• Life insurance at 1x annual salary 
• 20 days PTO 10 Company Holidays & 2 Floating Holidays 
• Paid new parent leave
• Additional benefits to be detailed in offer 

Salary : $75,000 - $90,000