What are the responsibilities and job description for the Loan Processing Specialist position at Imagine Staffing Technology?
Job Title: Loan Processing Specialist
Location: Ballston Lake, NY
Hire Type: Contingent
Pay Range: $22-24/hr
Work Model: Hybrid
Recruiter Contact: Kyle Muldoon, kmuldoon@imaginestaffing.net, 716-256-1284
Nature & Scope
Positional Overview:
Are you detail-oriented with a strong background in customer service and administrative processing? Our client is seeking a Loan Processing Specialist to support mortgages and loan applications by coordinating with customers, brokers, and internal teams. This one-year contract role is fast-paced, requiring strong multitasking skills, attention to detail, and a customer-focused mindset. There's strong conversion potential as well. If you thrive in a structured environment and enjoy working independently while supporting customer needs, we encourage you to apply!
Role & Responsibility:
Tasks That Will Lead To Your Success:
- Manage loan applications from submission through closing, ensuring a seamless customer experience.
- Communicate with borrowers, loan officers, and external partners to obtain and verify necessary documentation (e.g., employment verification, credit reports, appraisals, title searches, and bank statements).
- Identify and escalate inconsistencies or missing information in loan files to ensure compliance with mortgage guidelines.
- Monitor loan conditions and work closely with underwriting to resolve outstanding issues.
- Maintain accurate and up-to-date loan records in accordance with internal policies and regulatory requirements.
- Support administrative tasks, including preparing commitment letters and coordinating with closing teams.
Skills & Experience
Qualifications That Will Help You Thrive
- Associate’s degree and at least 1 year of mortgage industry experience OR 3 years of relevant administrative or customer service experience.
- OR- Six months specific M&T Bank mortgage processing experience plus an additional 6-12 months experience in customer service, operations, or the financial services industry.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to navigate loan processing software.
- Strong verbal and written communication skills, with a customer-first approach.
- Ability to work independently, meet deadlines, and handle high volumes of loan applications.
Education and Experience Preferred:
- Previous experience in loan processing, underwriting, or financial services.
- Self-motivated and results-driven, with the ability to manage tasks with minimal supervision.
- Strong problem-solving skills and adaptability in a fast-paced environment.
This hybrid position offers a mix of remote and in-office work, providing flexibility while maintaining a collaborative team dynamic. If you're looking for a rewarding challenge in mortgage processing, apply today!
Salary : $22 - $24
