What are the responsibilities and job description for the Dispatcher position at IMC Companies LLC?
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/times to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize driver’s time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Important Job Functions
- Increase relationships with current drivers
- Build relationships with new drivers
- Communicate to internal and external customers
- Process driver documentation
- Support all other operations
Other Job Functions
- Maintain a clean dispatch screen
- Attend all driver functions
Requirements
- Manage all driver issues as described by your supervisor
- Communicate to staff and customer service in a timely manner
- Promote other operations
Other Skills/Abilities
- Data entry skills
- Good communication and organization skills
