What are the responsibilities and job description for the Dispatcher (Intermodal) position at IMC Logistics?
Intermodal Dispatcher
Full Time
Mobile, AL, US
Looking for an exciting opportunity? Join our team in Mobile, AL as an Intermodal Transportation Dispatcher and be part of a company that values stability and offers exceptional benefits! If you have experience in intermodal transportation and a strong understanding of the logistics and scheduling process, we want you on our team. This is an exciting chance to play a key role in ensuring timely and efficient operations while enjoying the security of working for a well-established company.
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions:
- Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city.
- Send drivers their dispatches and any necessary messages through their tablet
- Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure.
- Apply any additional charges including and notify customer service of changes.
- Track/Maintain GIS yard report, MDR, CNI, and Divisional Pool
- Actively participate in driver recruiting and retention
- Monitor XRS System to assist drivers to manage their time
- Request rail billing
- Review preliminary payroll
Skills Required:
- Data entry skills; Good communication and organizational skills
Knowledge Required:
- DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task
- Import/Export container experience
Supervision Received:
Operation Manager
Supervision of Others:
Drivers
Confidential Data:
Driver pay information; customer accounts; dispatch activities
