Telecommunications Engineer - W2

Title: Telecommunications Engineer

Location: Holyoke, MA area / Hybrid Remote

Responsibilities

• Design and implement analog and digital voice communication systems, including PBX, Voice gateways, IAD routers, FXS/FXO, VoIP, SIP, LTE and related technologies.
• Conduct performance analysis of voice communication systems and identify opportunities for improvement.
• Develop and maintain circuit management solutions, including traffic analysis, network optimization, and troubleshooting with commercial vendors.
• Configure and maintain multiplexers for data transmission over communication lines.
• Collaborate with cross-functional teams to design, develop and deploy reliable voice communication solutions that meet business needs.
• Work together with a team on various projects to update and modernize telecom and network infrastructure.
• Identify and recommend the latest telecommunication technologies, standards, and best practices.
• Provide guidance to junior engineers and technicians.
• Develop and maintain technical documentation and diagrams.
• Participate in project planning and management, including scoping, execution, and documentation.
• Work with various carriers, LECs and vendors to complete and maintain circuits and circuit orders.

Required

• Bachelor of Science in Electrical Engineering, Telecommunications/Network Engineering, or associated disciplines from an accredited engineering school, or equivalent professional experience
• 5 years of experience in telecommunications and network engineering with a focus on voice communications and circuit management.
• Understanding of the OSI seven-layer model with advanced knowledge of layer 1 and layer 2 transport systems and intermediate knowledge of layer 3 routing and routing protocols
• Experience with firewalls, such as policies related to Telecom and data networks, including identification of required TCP/UDP ports and ACL's
• Experience with analog voice communication infrastructure, including PBX, T1 PRI, channel banks, TDM circuits, and related technologies
• Experience with digital and IP based voice communication infrastructure, including VoIP, SIP, LTE, and related technologies.
• Familiarity with MPLS, Ethernet and IP wide-area network routing and switching, with a focus around wide-area network technologies like DMVPN, SD-WAN, and related technologies.
• Strong knowledge of IT infrastructure engineering principles, including network analysis, circuit design, and system architecture.
• Experience with Microsoft Visio or similar diagramming software
• Field experience with DNP3, ICCP, Synchrophasor, STTP, and related SCADA telemetry transport protocols
• Experience with cellular and satellite antennas and related booster infrastructure
• Experience with direct current (DC) and alternating current (AC) electrical installations
• Understand how to use protocol analyzers such as Wireshark to inspect traffic flow with packet capture and evaluate network performance data, ensuring operation is within network specification
• Working knowledge of automatic ring down voice circuits
• Familiarity with microwave systems and related tower-based radio infrastructure
• Experience with common infrastructure monitoring protocols and related tools (e.g. SNMP, etc.)

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