What are the responsibilities and job description for the Housing Coordinator position at IMGAcademyCorporateCareers?
The Housing Coordinator will work within the Outreach Operations team. Primary focus will include managing the allocations of accommodations inventory across campus to ensure strategic growth across multiple business areas, customer types, geographical regions and distribution channels throughout the seasonal timeline of demand. As well as manage the room assignment process, including assignment of rooms, communication of assignment and conflict resolution of assignments.
Will serve as liaison to key departments for all things housing to ensure departments are informed, planned, and supported appropriately to provide a seamless customer experience.
The position will have responsibility for managing a series of reporting & analytic reports, including weekly, monthly and quarterly reports, which help drive the business strategically.
As time permits, will support outreach operations in various duties.
Position Responsibilities:
Manage allocation of accommodations taking into consideration several variables and considerations to meet business goals
Develop and manage all housing inventory reports, including forecasting, utilization, and offer management advisement based on insights
Evaluate and asses housing occupancy, retention, and projection trends
Organize and schedule out inventory changes based on seasonal need
Manage the day-to-day room assignments and communication with customers and internal departments
Implement inventory management strategies to optimize accommodations across campus
Serve as liaison to campus life, operations, sales, management, and customer for all housing affairs
Play point for organizing and scheduling off-site accommodations based on business need
Conduct regular inspections of accommodations to ensure all standards of excellence are being met and meet with managing staff to ensure all needs are being met
Assist with check-in procedures of guests for all business types
Manage hotel affiliate program
Assist and support outreach operations as time allows
Adhering to all company policies, procedures and business ethic codes
Other duties as assigned
Knowledge, Skills and Abilities
Ability to work flexible schedule
Organizational and Strategic Planning skills
Strong analytical and strategic business acumen
Knowledge of residence life operations
Highly organized with the ability to juggle multiple projects
Proficient with MS Products; Excel, Dynamics, PowerPoint, Word
Commitment to personal and professional growth
Sense of responsibility to self & team
Exemplary work ethic, integrity, initiative, creativity, and passion
Professional demeanor and strong communication skills, both written and oral
Ability to work independently or in a team setting effectively
Capable of working in a fast paced environment balancing multiple projects and responsibilities
Demonstrated ability to communicate effectively to all levels of management
Preferred Skills
Bachelor’s degree
2 years of hands-on technical experience
Experience with sales support and(or) customer service experience
Bilingual/Multilingual
Physical Demands and Work Environment
Ability to; move, lift, push and pull equipment or boxes in excess of 40lbs.
Should be able to handle outdoor temperatures for a reasonable period of time.
Must be able to move around campus which includes gym, turf, fields, etc.
Ability to work flexible hours to include nights, weekends and holidays is required
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