Pro Shop Stringer

Pro Shop    Position Responsibilities  Provide proper support to custom fit each individual student’s Tennis needs  Stay up-to-date on all the latest stringing technology  Familiar with all type of string, string patterns, and racquets.   Works with manufacturers on having the latest equipment  Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise.  Work daily alongside today’s top professionals and junior players  Maintain floor standards, customer service standards and utilizes selling skills.  Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.  Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques.  Provide excellent service consistent with the academy’s core service standards and brand attributes.  Maintain a clean and organized selling area, replenishes stock as needed.  Follow cash handling procedures (including counting cash, checks, charges, etc. and completing settlement forms).   Suggest items and quantities for re-order.  Ability to assist with inventory and receiving product   Adhering to all company policies, procedures and business ethic codes  Other duties as assigned     Knowledge, Skills and Abilities  A strong basic understanding of all tennis related retail products required  Ability to string/service large quantity of racquets daily  History of working in a tennis specific environment  Retail cash handling experience  Excellent customer service skills  Strong interpersonal skills to deal with business contacts  Professional appearance and demeanor  Effective communication skills, both written and oral  Desire to work collaboratively with colleagues   Excellent written and verbal communication skills    Preferred Skill  Multi-lingual  USRSA; Certified Stringer (CS)  Master Racquet Technician (MRT)     Physical Demands and Work Environment  Ability to lift, move, push and pull equipment or boxes in excess of40lbs.   Ability to stand for long hours   Should be able to handle outdoor temperatures for a reasonable period of time.  Must be able to move around campus which includes gym, turf, fields, etc.  Ability to work flexible hours to include nights, weekends and holidays is required