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Key Account Manager (Northeast - Boston)

IMI Hydronic Engineering
Boston, MA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

Key Account Manager (Northeast - Boston)

Minimum Requirements

  • At least 5 years of manufacturing sales management experience
  • Knowledge of hydronic balancing valve and HVAC flow control
  • Dynamic business analytical knowledge a must
  • Ability to travel up to 75%
  • Demonstrated ability to develop and maintain strong relationships with manufacturer’s representatives, distributors, contractors, engineering firms and other sales prospects / customers
  • Strategic visionary with ability to prepare, communicate and execute a plan
  • Highly organized, internally driven, and team player
  • Proven, consistent experience meeting company sales quotas and objectives
  • Maintain a valid Driver’s License
  • Must read, speak, write, and understand English

Responsibilities

  • The primary role of the Key Account Manager is to develop immediate to long-term plans by preparing strategies that protect, grow, and diversify existing and potential customer relationships to ensure client retention and generate business opportunities ahead of market trends
  • Assess market for trends to inform strategic sales, marketing, and customer plans
  • Connect and manage interactions with existing customers to identify cross-up and repeat sales opportunities
  • Resolve customer problems on-site using technical expertise to ensure customer receives high-quality customer service and promote our products
  • Develop client retention and growth plans and strategies for creating profitable business with assigned accounts / customers in the region
  • Understand the Flow Design and TA markets including competitors’ product proposition, key customers, and key market trends
  • Regularly convey this information to senior leadership
  • Address moderately complex sales difficulties and serve as a liaison between the company and customer
  • Provide commendable sales coverage and support to primary and secondary level of existing and potential customers
  • Represent IMI Hydronic Engineering at industrial networking events, professional societies, exhibitions, and seminars
  • Work with management and representative network to provide accurate sales predictions for each month
  • Prepare for and attend exhibits, conferences, meetings (local, regional, and national)
  • Ownership of short / mid-term execution of functional strategy and the operations direction of sales in partnership with VP Sales
  • Support suggestion program by submitting ideas for improvement
  • Adhere to established company policies and procedures
  • Perform all duties as assigned
  • Benefits

  • Multiple health plans to choose from : HMO, PPO, and High Deductible Health Plans with a low-cost share
  • Full suite of voluntary benefits to tap into, including but not limited to : Pet insurance, critical illness insurance, concierge services, legal insurance, commuter benefits (if applicable), and home & auto insurance
  • Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy
  • Best-in-class 401K plan with zero vesting and up to 6% contribution matching
  • Mental Health and wellness programs to support you and your family
  • Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
  • Free financial advisors, webinars, and classes through Charles Schwab
  • Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%
  • Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date
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