What are the responsibilities and job description for the Customer Service position at IMKO?
Job Description
Job Description
IMKO and our Client Company are seeking a friendly and customer-focused individual to join their team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our clients and ensuring their inquiries and concerns are addressed in a timely and efficient manner.
Key Responsibilities :
- Respond to customer inquiries and requests via phone, email, and chat
- Troubleshoot and resolve customer issues with professionalism and empathy
- Maintain accurate records of customer interactions and follow up as needed
- Provide feedback and suggestions for improving the customer experience
- Collaborate with cross-functional teams to enhance customer service processes
Qualifications :
Working Conditions :
This is a temporary, office-based position with a standard 40-hour work week. The work environment is primarily sedentary, with occasional standing or light physical activity.
Compensation and Benefits :
This position offers a target pay rate of $15 per hour, along with a comprehensive benefits package.
Equal Opportunity Employer :
Our company is an equal opportunity employer and is committed to creating a diverse and inclusive work environment.
Salary : $15
