What are the responsibilities and job description for the Customer Service Associate position at Impact Collective?
The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients.
Customer Service Associate Responsibilities:
- Work with the customer service team to complete tasks
- Handle tasks on assigned customer accounts
- Accurate data entry and paperwork regarding customer accounts
- Proofread documents to ensure accuracy
- Responsible for the accuracy of all entries for client services and sales.
- Assist in creating new training exercises
- Maintain positive, professional, public speaking, and analysis skills
- Comfort working with iOS, Microsoft, and mobile tablets
- Create an analysis report of team success rates.
- Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems
Customer Service Associate Requirements and Key Skills:
(The following are representative of the education, experience, knowledge, skills or ability required for this position)
- Ability to follow direction
- Team player
- Proficient in MS Office
- Outstanding public speaking and written communication skills
- Complete tasks accurately, efficiently and quickly
- Business Attire Required
- Leadership Skills
- Ability to Stand 4 hours in duration
- Good organizational skills and multitasking skills
*Please submit your resume to apply for the Customer Service Associate Position. Candidates for the Customer Service Associate position should have flexible scheduling availability.
Salary : $20 - $23
