What are the responsibilities and job description for the Creator Relations Manager Job at impact.com in New York position at impact.com?
The Company :
At impact.com , our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
Your Role at impact.com :
impact.com is seeking a Creator Relations Manager to run day-to-day creator onboarding focused on new creator growth and retention. This role is critical in helping creators on the impact.com platform understand how to utilize our tools to thrive and grow. The Creator Relations Manager will establish 1 : 1 relationships with creators who have joined the platform within the quarter, conducting onboarding calls and emailing various strategies to grow their overall brand partnerships and to start earning with their partners.
As the Creator Relations Manager, you will be responsible for monitoring newly joined creators and getting in touch with them to have a friendly 1 : 1 touchpoint as soon as they join. You’ll also be responsible for tracking your outreach, goals, and performance.
This role is the first of a new Creator Relations team that will eventually comprise various levels of creator management spanning the creator lifecycle on the platform. A unique opportunity to shape and nurture the future of impact.com creators, playing a key part in enhancing our brand’s influence and visibility on a global stage. The role will report to the Senior Manager, Creator Relations. Passion for influencer marketing, relationship building, talking on the phone, educating, and meeting new people are required!
What You'll Do :
- Creator Onboarding :
- Manage a pipeline of thousands of creators.
- Conduct 1-1 and group calls with creators to set them up & teach them the impact.com platform technology.
- Creator Growth :
- Assist creators in partnering with brands on both affiliate and campaigns.
- Analyze and provide recommendations from individual and network-wide data to help grow creator’s earnings & partnerships.
- Work with the data team to develop and uncover network-wide data & individual creator reporting.
- Relationship Management :
- Get to know the creators you’re onboarding.
- Establish trust and comradery to lay the foundation of the creator’s relationship with impact.com.
- Be positive, helpful, and relatable in your conversations.
- Data and Reporting :
- Learn and understand our data reporting system.
- Download weekly list of newly joined creators & use excel functions to parse out existing creator communications.
- Track portfolio performance and utilize data to spearhead daily activities.
What You Have :
Nice to have :
Salary range : $75,000.00- $98,000.00 base salary with a variable target of $18,750.00 - $24,500.00 plus eligibility to receive Restricted Stock Unit (RSU) grant.
Benefits (Perks) :
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
LI-NewYork,NewYork_Hybrid
J-18808-Ljbffr
Salary : $18,750 - $24,500
