Director of Managed Services

We are looking for a candidate located in the Hartford, CT area.

Job Summary/Overview

As a Director of Managed Services Operations, you will manage a team in the Hartford Office with a core focus on new business development, operations, and recruiting process.  The role focuses on new prospects, refining the procurement and staffing model within IT/SOW service delivery, and continuing to support the company’s IT services and staffing business segment.  

Essential Duties/Responsibilities

·        Plan: Develop an annual plan for the Hartford office to hit targets in defined territory, typically covering multiple states and/or regions and how to extend the service delivery beyond the Northeast and into other Fortune 1000 businesses.

·        Consistently helping sales execs to work on building a balanced pipeline of target prospects through traditional means of prospecting (cold calling, email, phone, LinkedIn) as well as building and leveraging a diverse group of ecosystem partners to provide referrals and business development opportunities.

·        Qualifying opportunities: Strong understanding of target market and decision-making personas will help to qualify or disqualify quickly.

·        Staffing and Recruiting Process: Help refine and execute at optimal levels for existing and new clients.

·        Manage and Explore tools and systems: Utilize tools and systems that can empower and make our recruiting process more efficient within IT.

·        Work to have sales execs achieve quota target by meeting sales activity metrics

·        Make sure sales exec’s administrative tasks and duties are done in a timely manner

Job Requirements And Qualifications

·       Education: Bachelor’s degree desired; or equivalent education and/or related work experience.

·       Training Requirements (licenses, programs, or certificates): None

·       10 years’ experience in IT services, staffing and delivery   

·       Experience managing within the Fortune 500 supply chain

·       Proven Aerospace and Network is a plus.

Other Knowledge, Skills And Abilities

·        Ability to communicate with colleagues at all levels of the organization.

·        Ability to build strong ecosystem partnerships and business referral relationships to share the value and mission of the company.

·        Ability to manage multiple priorities and sales opportunities at different stages.

·        Excellent verbal and written communication skills, interpersonal skills and presentation skills.

·        Ability to adapt to a fast paced continually evolving business and work environment while managing balancing priorities.

·        Experience with technology and common software and web applications

·        Detail oriented.