Clarity Admin

Remote work - contract through end of 2025

Looking for an experienced Clarity Administrator

Responsibilities:

Ad Hoc

• Scripting assignments
• Assist with escalations/troubleshooting from the team
• Get involved in the RITM management process (creating/”converting”/retiring) – this whole process is lacking proactive action oversight
• ServiceNow Change Requests for production changes (new releases, major changes we make)

Daily

• ServiceNow tickets
• PPM Admin emails (including coaching the senders to use SNOW)
• Address issues reported by vendor's monitoring
• Ensuring data populated/correct for new/changed resources in org (added in the nightly HR load)
• If contractor: Contractor Type, Contractor Location, Vendor, Rate, OTE, Zero Capacity record (although Janet’s usually doing this)
• All: Parent Role, Primary Role, Primary Function

Monthly

• financial extracts
• Ensure Resource data aligns with org chart / Master

Quarterly

• Preview, prepare for and communicate functional changes with new releases

Level 1 support

• Ad Hoc
• ServiceNow tickets as assigned
• Data clean up efforts for issues (there’s only been one big one this year)
• Open/Close timesheet periods
• Update scheduled/reporting parameters
• DEV and TEST refresh: schedule, oversee, pre & post activities, validation