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IMPACT Technology Recruiting | Clarity Admin

IMPACT Technology Recruiting
Phoenix, AZ Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Remote work - contract through end of 2025

Looking for an experienced Clarity Administrator

Responsibilities : Ad Hoc

  • Scripting assignments
  • Assist with escalations / troubleshooting from the team
  • Get involved in the RITM management process (creating / ”converting” / retiring) – this whole process is lacking proactive action oversight
  • ServiceNow Change Requests for production changes (new releases, major changes we make)

Daily

  • ServiceNow tickets
  • PPM Admin emails (including coaching the senders to use SNOW)
  • Address issues reported by vendor's monitoring
  • Ensuring data populated / correct for new / changed resources in org (added in the nightly HR load)
  • If contractor : Contractor Type, Contractor Location, Vendor, Rate, OTE, Zero Capacity record (although Janet’s usually doing this)
  • All : Parent Role, Primary Role, Primary Function

    • Monthly

  • financial extracts
  • Ensure Resource data aligns with org chart / Master

    • Quarterly

  • Preview, prepare for and communicate functional changes with new releases

    • Level 1 support

  • Ad Hoc
  • ServiceNow tickets as assigned
  • Data clean up efforts for issues (there’s only been one big one this year)
  • Open / Close timesheet periods
  • Update scheduled / reporting parameters
  • DEV and TEST refresh : schedule, oversee, pre & post activities, validation

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