What are the responsibilities and job description for the Administrative Assistant position at Impact Trash Solutions?

Job Description

Description : About Us

Impact Trash Solutions is a fast-growing, doorstep valet trash collection company that prides itself on providing exceptional customer service and reliable solutions to meet the needs of our clients. As we continue to expand, we're seeking a highly organized, versatile and detail-oriented Administrative Assistant to join our team. This is an exciting opportunity to be part of a dynamic and fast-paced environment. If you thrive in a dynamic environment and enjoy a variety of responsibilities, this role is for you!

Position Overview

The Administrative Assistant will serve as the backbone of our daily operations, handling a wide variety of administrative tasks to support the business. Your primary responsibilities will include recruiting new team members, delivering excellent customer service, and handling miscellaneous administrative tasks as needed. This is a diverse role requiring a proactive attitude, attention to detail, and exceptional communication skills.

Key Responsibilities Recruitment :

Develop and post job listings on job boards, social media, and other relevant platforms.
Screen applications, schedule interviews, and assist in the hiring process.
Organize and manage onboarding for new employees, including training schedules, documentation, and orientation.
Maintain accurate and up-to-date employee records.

Customer Service :

Act as the first point of contact for customers, responding promptly to inquiries via phone, email, and online platforms.

Address customer questions about our services, pricing, and scheduling.

Resolve complaints in a professional and timely manner, ensuring customer satisfaction.

Maintain a customer database and follow up on leads to support business growth.

Administrative Support :

Coordinate and schedule appointments, meetings, and service deliveries.

Handle day-to-day office tasks, including data entry, filing, and document management.

Prepare reports, presentations, and other business documentation as needed.

Assist management with special projects and miscellaneous tasks to ensure smooth operations.

Order office supplies, manage inventory, and oversee general office organization.

Work Schedule

This is a part-time position expected to start at 20 hours per week. However, flexibility may be required to meet the demands of the role, especially during peak business periods.

What We Offer

Competitive Compensation : Based on experience and qualifications.

Growth Opportunities : Room for advancement in a growing company.

Work Environment : A collaborative and supportive team atmosphere.

Requirements :

Required Skills and Qualifications

Education : High school diploma or equivalent (Associate’s degree preferred).

Experience : Minimum of 2 years of experience in an administrative or customer service role. Prior experience in recruiting is a plus.

Technical Skills :

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Familiarity with CRM tools or office management software is a bonus.

Soft Skills :

Strong organizational and time management abilities.

Excellent verbal and written communication skills.

Problem-solving mindset and attention to detail.

Ability to work both independently and collaboratively.

Comfortable handling confidential and sensitive information.

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