Human Resources Manager

Human Resources Manager

You’re legendary. We’re hiring. Let’s talk!

Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

For Our Associates:

• At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
• Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
• Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
• Preparing for your future: Imperial PFS offers a 401(k) with a company match
• Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
• Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.

JOB SUMMARY:

We are seeking a proactive and detail-oriented HR Manager to oversee key functions related to Benefits, Employee Relations, Off-boarding, and Business Continuity. The ideal candidate will have strong expertise in managing complex HR processes, fostering positive employee relations, and ensuring compliance with employment laws and regulations. This role will also involve supporting the business through M&A transitions, guiding benefits-related initiatives, and assisting with employee events.

Key Responsibilities:

Benefits Management:

• Oversee the selection and communication of employee benefits packages to associates.
• Manage and supervise the Benefits Analyst, ensuring accurate processing and communication of benefits data.
• Review and approve benefits communications and materials shared with employees.
• Lead the benefits setup and transitions for mergers and acquisitions (M&A)

Employee Relations:

• Act as the primary point of escalation for ADA-related issues and accommodation requests, ensuring timely approvals and resolution.
• Lead the intake and investigation coordination for employee complaints and grievances.
• Maintain thorough documentation and oversight of all employee relations issues, ensuring compliance and consistency in resolution.
• Collaborate with internal and external counsel on sensitive legal or regulatory issues.
• Follow up with associates, managers, and vendors to ensure the timely resolution of open employee relations matters.
• Draft and review all necessary employee agreements related to employee relations matters.

Off-boarding:

• Oversee the off-boarding process, including managing sensitive terminations and ensuring compliance with company policies.
• Create and review separation packets, ensuring accuracy and clarity of information for departing employees.

Business Continuity:

• Update and maintain company-wide health, safety, and wellness policies, ensuring they align with current regulations and best practices.
• Coordinate flexible work arrangements (FWAs), remote work policies, and return-to-office (RTO) strategies to support business operations and employee needs.
• Assist with the development and execution of business continuity plans to ensure the organization is prepared for any unforeseen disruptions, including natural disasters, emergencies, or other crises.

Miscellaneous Duties:

• Stay informed on trends, best practices, regulatory changes, and emerging technologies in HR, talent management, and employment law.
• Assist with the planning and execution of employee events and engagement initiatives.
• Perform other duties and special projects as assigned by management.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, and conflict-resolution skills.
• Exceptional organizational skills with keen attention to detail.
• Analytical mindset with strong problem-solving abilities.
• Ability to prioritize and delegate tasks effectively.
• High level of professionalism, integrity, and confidentiality.
• In-depth knowledge of employment laws, regulations, and HR best practices.
• Proficient in Microsoft Office Suite and HR software systems.
• Ability to quickly learn and navigate HRIS and talent management systems.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
• A minimum of 5 years of experience in human resource management, preferably in a supervisory or managerial capacity.
• Prior experience in managing employee benefits, employee relations, and off-boarding processes is preferred.

Working Conditions:

• This position may require occasional travel for meetings, employee events, or business continuity planning.
• Ability to work under pressure and handle sensitive and confidential information with professionalism.