What are the responsibilities and job description for the Medicare Sales Agent position at Improve Insurance?
Company Description
Improve Insurance is a trusted Medicare Advantage brokerage specializing in simplifying the complexities of Medicare for eligible beneficiaries. Our experienced advisors work closely with clients to understand their unique healthcare needs and match them with the right Medicare Advantage plans. We partner with top insurance providers to offer a wide range of options that include comprehensive coverage, affordable premiums, and additional benefits like vision, dental, and prescription drug coverage.
Role Description
This is a full-time in-office role for a Licensed Medicare Sales Agent. The Sales Agent will be responsible for assisting clients in understanding Medicare plans, providing guidance on plan selection, and enrolling clients in Medicare Advantage plans. The agent will perform day-to-day tasks such as conducting consumer initiated phone consultations, answering client inquiries, managing customer relationships, and staying updated on Medicare regulations and options. This role also includes training and supporting new clients and maintaining a high level of customer service.
Qualifications
Must reside in Tampa Bay area (Tampa, Clearwater, St. Petersburg) and be able to commute daily
Strong communication and customer service skills
Proficiency in sales and insurance-related processes
Valid health insurance license
Ability to pass a Felony Background Check
Basic knowledge of Microsoft applications, email, and typing skills
Comfortable using multiple applications at once
Excellent organizational and time-management skills
Experience in the insurance industry is an advantage
Responsibilities :
Answer consistent inbound pre-qualified calls from consumers
Gather information and assess the caller’s interest in Medicare Advantage plans
Answer questions regarding medical care and coverage
Complete applications to enroll eligible beneficiaries in plans
Provide ongoing customer service and support, including assisting with plan changes, renewals, and claims-related questions.
Ensure that all sales activities comply with state and federal regulations, including CMS (Centers for Medicare and Medicaid Services) rules and guidelines.
Job Types : Full-time, Contract
Pay : $55,000.00 - $105,000.00 per year
Benefits : Paid time off
Supplemental Pay : Bonus opportunities
Commission pay
License / Certification : Life and Health Insurance License (Preferred)
Work Location : On-site
Improve Insurance is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply.
Salary : $55,000 - $105,000