What are the responsibilities and job description for the Graphic Designer/Customer Service Representative position at Impulse Marketing Solutions?
Job Description:
Are you a skilled graphic designer with a knack for creativity and a passion for helping customers? We're looking for a talented individual to join our team as a Graphic Designer & Customer Service Representative, combining artistic expertise with excellent customer service skills.
Responsibilities:
- Graphic Design Excellence: Utilize Adobe Creative Suite to design captivating marketing materials, including flyers, banners, signage, digital video content, and website layouts.
- Website Design: Develop visually appealing and user-friendly website layouts, incorporating brand guidelines, and modern design trends.
- Customer Interaction: Engage with clients to understand their design needs, provide creative solutions, and ensure customer satisfaction throughout the design process.
- Project Management: Manage multiple design projects simultaneously, from conception to completion, while meeting deadlines and maintaining quality standards.
- Communication: Serve as a liaison between clients and our team, effectively communicating design concepts, website prototypes, revisions, and timelines.
- Problem Solving: Address customer inquiries, concerns, and feedback with professionalism and a solutions-oriented mindset, ensuring a seamless design and website development experience.
- Self-Starter Mentality: Take the initiative to identify opportunities for process improvement, efficiency enhancements, and creative innovation within the role, contributing to the growth and success of our design services.
Requirements:
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects & Animate) and experience with web design tools.
- Strong graphic design portfolio showcasing creativity, versatility, and website design capabilities.
- Exceptional customer service skills with a proactive approach to client satisfaction and effective communication.
- Ability to manage time effectively, prioritize tasks, and adapt to changing priorities in a fast-paced environment.
- Self-motivated with a passion for continuous learning and personal development, staying updated on the latest design and web development trends.
Preferred Qualifications:
- Degree in Graphic Arts
- Previous experience in graphic design, website design, and customer service roles.
- Familiarity with HTML, CSS, and responsive web design principles.
- Knowledge of SEO principles and best practices for website optimization.
Join Our Team:
If you're ready to unleash your creativity, excel in customer service, and contribute to our varying design projects, we want to hear from you! Apply today to become our next Graphic Designer & Customer Service Representative and be part of a team dedicated to delivering exceptional design solutions, website experiences, and client satisfaction.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Janesville, WI 53545: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22