What are the responsibilities and job description for the Customer Support Representative-II position at IMS People?
Job Title: Customer Support Representative-II
Job Location: Remote - Tempe, AZ
Job Duration: 6 Months on W2
Job Description:
- You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space.
- You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers regularly.
- Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
- You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
- Preferred Qualifications: - Excellent verbal communication - attention to detail - ability to adapt to changing contexts
Salary : $22 - $24