What are the responsibilities and job description for the IT Support Engineer position at In Technology Group?
Job Title : IT Support Engineer
Location : Lancaster
Salary : Up to £35,000 Expenses
Work Model : Fully on site, driving license and own vehicle required
About the Role :
As part of our clients expanding team, we're looking for a skilled IT Technical Engineer to provide comprehensive IT support to schools across Lancashire (within a 1 hour radius of Lancaster).
You'll be responsible for maintaining school networks, troubleshooting technical issues, and ensuring a smooth-running IT infrastructure. Acting as the main point of contact for your assigned schools, you'll play a key role in delivering a high standard of service.
Key Responsibilities :
- Deliver IT support across school networks, ensuring systems remain functional and secure.
- Install, configure, and maintain a range of IT equipment, including desktops, laptops, iPads, and servers (Windows & macOS).
- Provide first, second, and third-line support, diagnosing and resolving technical issues efficiently.
- Assist with network setup and maintenance, including Microsoft Windows Server and Active Directory.
- Offer responsive and professional customer support to staff and students.
- Work collaboratively with the wider IT team to enhance service delivery and tackle complex challenges.
Skills & Experience :
Additional Information :
What they Offer :
If you're a dedicated IT professional looking to make a real impact in the education sector, we'd love to hear from you!
Key Skills : IT Technician, IT Engineer, 2nd Line, 3rd Line, 1st Line, MSP Engineer, ICT Engineer, School Support, Managed IT Services
Salary : $35,000
