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Medical Case Manager - Fluent in English and Spanish

In the Network LLC
Chamblee, GA Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 2/8/2025

In The Network, LLC is a medical case management company in metro Atlanta. We work with several law firms throughout the United States. 

 

We are looking for case managers who have experience working for a law firm in the personal injury space. 

 

This position is “in office”, Monday through Friday, from 9:00 am to 5:30 pm.

 

Our case managers manage 70 to 90 “in treating” cases. In order to be effective, our case managers have to be:

  • Disciplined
  • Organized
  • Attentive to detail
  • Able to multi-task
  • Use critical thinking skills
  • Have the ability to show empathy, and
  • Have the superior communication and customer service skills

Job Responsibilities:

  • Conduct initial client phone calls to gather details about the personal injury case
  • Communicate with multiple personal injury law firms
  • Communicate with providers and update the app with accurate information 
  • Manage medical portion of the case 
  • Communicate with clients regularly, providing updates on case progress and addressing their medical concerns
  • Coordinate scheduling and transportation with medical providers 
  • Provide support and guidance to clients throughout their process
  • Answer high volume of calls 
  • Property damage knowledge a plus 
  • Ability to interpret to clients who speak different languages (bilingual)
  • Paralegal experience a plus

Benefits

We offer the following Benefits for full-time employees:

  • Health Insurance
  • Dental
  • Vision
  • Short-term Disability
  • Long-term Disability
  • Life Insurance 
  • 15 Vacation/PTO Days (120-hours) after one year of employment
  • 10 Paid Holidays
  • Access to on campus Fitness Center
  • Opportunity for Growth
  • Challenging Work

 

Our U.S. office is located in Chamblee, Georgia. 

 

Education: High School or equivalent, college a plus.

 

Salary: $24 to $28 per hour depending on experience ($49,920 to $58,240)

 

We are an equal opportunity employer. 

 

Salary : $24 - $28

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