Cloud Systems IT Program Manager

Cloud Systems IT Program Manager

INCOG Biopharma Services in Indianapolis, IN is hiring a Cloud Systems IT Program Manager who is experienced, agile, and collaborative. The Cloud Systems Program Manager will work closely with the Director of IT and other stakeholders to implement, support, enhance, and maintain compliance for various cloud-based systems, including Azure Entra, Endpoint management, and other SaaS systems such as Loftware Cloud Compliance, PowerBI, SharePoint, and DocuSign. This position requires a passion for IT and systems development, as well as the ability to work independently and in a team environment at all levels of the organization. The Cloud Systems Program Manager will be influential in championing and developing IT initiatives, specifically regarding cloud systems and infrastructure.

There is a growing need globally for more CDMOs (contract development and manufacturing organization) in the pharmaceutical industry to provide comprehensive services from drug development through drug manufacturing.

At INCOG, they are more than just a CDMO. A better way to create more meaningful experiences. A better way to create a culture that everyone can thrive and succeed in. At their core, that is who they are—a dedicated team that believes they can always be better.

Join the team at INCOG, a world-class CDMO for parenteral injectable drugs, shaping a new future for patients, for yourself, and for their clients.

Essential Job Functions:

• Provide oversight and direction for cloud-based systems, including Azure Entra, Endpoint management, PowerBI Reporting Services, and various SaaS systems, to meet systems development, governance, integration, validation, and management activities.
• Coordinate the integration of cloud systems with other enterprise systems, such as HR systems, ERP systems, and other SaaS applications, to streamline user management and access controls.
• Lead implementations and changes by discovery, defining, configuring, testing, and documenting integrated business processes.
• Provide subject matter expertise (SME) on cloud systems to multi-function teams, advising stakeholders on application configurations, data integrity, cybersecurity, and defending work before regulatory agencies.
• Generate and maintain PowerBI reports to visualize system metrics and support operational excellence across multiple enterprise systems. Provide insights that drive informed decision-making and continuous improvement.
• Provide administrative support and liaison with partners for assigned systems and supporting applications by completing tasks such as computer software assurance, periodic reviews, access reviews, and systems administration.
• Conduct regular access reviews and audits to ensure compliance with security policies and regulatory requirements. Address any discrepancies or issues identified during these reviews.

Special Job Requirements:

• B.S. in Engineering, Computer Science, or equivalent experience
• 5 years of progressive IT Administration experience.
• 3 years of experience managing Microsoft Azure platform, including Azure Entra, Intune, MDM, endpoint management, Teams, SharePoint, and other Azure-powered solutions.
• 5 years of experience maintaining and troubleshooting Windows-based workstations and servers.
• Commanding knowledge of building SOPs, systems support, Data Integrity guidance, GxP compliance, Software Development Life Cycle, and Good Documentation Practices to support working within a regulated environment.

Additional Preferences:

• Advanced certification in Microsoft Azure Platforms or ITIL is a plus.

INCOG’s Benefits:

• Paid time off, based on tenure.
• 11 observed holidays 1 floating holiday.
• Choice to elect for pet insurance.
• 401(k) plan with company match up to 3.5% of salary, vested immediately.
• Choice of health & wellness plans.
• FSA and HSA programs.
• Dental & vision care.

Don’t meet all the requirements? Don’t sweat! We’re always looking for an excuse to discuss your next opportunity. You might just surprise yourself…

Lead Candidate wholeheartedly supports Equality and Diversity in employment and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.