Fraud Analyst I, Fraud Engagement Team

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

As a Fraud Analyst I on our Fraud Engagement Team, you will play a vital role in our corporate initiatives to monitor, track, and communicate fraud trends and initiatives across our entire enterprise. You will join a team at the forefront of limiting fraud exposure both internally at InComm Payments as well as externally with our business partners. 

You will be responsible for acting as a subject matter expert on reporting topics, operational processes, and various gift card fraud schemes. You will be highly autonomous and will manage/maintain priorities based on risk assessments and goals set by upper management. You will also act as a primary point of contact for internal and external clients in relation to fraud topics.

Preferred location of the greater Columbus, GA area, but open to candidates in the Metro Atlanta area as well with occasional travel to Columbus required.

• Assist in the development and implementation of fraud prevention strategies for retail locations that help mitigate corporate and customer exposure to fraud losses while ensuring an appropriate balance between financial/reputational risk and customer impact/friction.
• Perform deep-dive analysis of ongoing fraud trends, detailing risks, current and potential future exposure/losses, and potential mitigating actions.
• Implement strategic goals through tactical processes using various tools and resources available and, where needed, create business justification arguments to support acquisition of new tools and resources.
• Perform due diligence on new corporate products, internal process, and customer procedure.
• Provide SME knowledge on fraud cases, prevention tools, best practices and reporting capabilities within the fraud department.
• Work closely with internal teams to ensure ongoing communication and prevent non-beneficial/unintended overlap of processes and messaging to external customers.

• 2-4 years in Payments Fraud & Risk or other applicable fields
• College degree or equivalent work experience in a related field
• Experience working with SQL, Python, and/or PowerBI a plus
• Prior project management and/or risk management experience
• Ability to work with and manage around priorities between multiple teams, acting as a liaison between business and technical resources
• Excellent attention to detail and a track record of identifying risks within existing and future use cases others may overlook, especially as relates to unique business/product use cases
• Self-starter with the ability to work on multiple tasks (multi-task, prioritize tasks and work under pressure) with minimal direct supervision.
• Ability to communicate, orally and in writing, ideas, concepts, recommendations and complex information clearly and concisely in a timely manner, at a level consistent with the audience
• Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovation, creativity, good judgment and strategic thinking
• Ad hoc investigations and providing summary write ups

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier II #LI-SO1