What are the responsibilities and job description for the Appointment Setter / Inside Sales / Door Opener / Sales Development Representative (SDR) position at IND Corp?
Appointment Setter / Inside Sales / Door Opener / Sales Development Representative (SDR)
ReachOut Technology
About ReachOut Technology
What started as a pure passion for helping people has turned into a nationwide cybersecurity revolution. When Rick Jordan (www.rickjordan.tv), founder and CEO of ReachOut Technology (reachoutit.com), saw a massive gap in the IT services market, he quickly took matters into his own hands and developed a solution that would change the lives of those being taken advantage of.
ReachOut (reachoutit.com) not only became one of the top and most trusted leaders in the cybersecurity space, but became the first and only pure MSP to hold a public offering in an initiative to build a nationwide brand.
As part of its initiative to build a household name for cybersecurity and IT services, the company is rapidly expanding through strategic acquisitions of companies, customers, and top talent.
About the Role
ReachOut Technology is looking for a talented Sales Development Representative to grow our sales team. As the Sales Development Representative you’re not just making calls—you’re laying the foundation for our growth. Your mission? Generate and schedule high-value appointments with potential clients from a provided lead list. You’ll be the first point of contact, introducing prospects to ReachOut Technology, the first publicly traded Managed IT Services Provider, headquartered in Chicago, IL. You’re the spark that gets the fire started.
Purpose and Top Priorities
- Lead Engagement: You’re the front line—connect and engage with potential clients from the provided lead list.
- Appointment Setting: Set up crucial meetings between potential clients and our Sales Team.
- Follow-Up: Keep the conversation going with timely follow-ups to maintain engagement.
- CRM Management: Maintain rock-solid records of all interactions and appointments within our calling platform, ContactScience.
Essential Duties and Responsibilities
- Cold Calling: You’ll initiate outbound calls to prospects from the lead list—this is where the magic begins.
- Email Outreach: Craft and send emails that compel prospects to take the next step.
- Scheduling: Coordinate and manage the Sales Team’s calendars for prospect meetings—your organization skills will shine here.
- Reporting: Keep us in the loop with regular updates on outreach activities and appointment-setting performance.
What Success Looks Like
- Appointments Set and Kept: You’re hitting or exceeding the target number of quality appointments each month.
- Closed Deal Rate: You’re converting those appointments into meaningful client meetings.
Code We Operate By:
- Do It
- Solve It
- Own It
- Acknowledge Reality
- Thrive under pressure
Qualifications
- Experience in appointment setting and/or cold calling—if you’ve been in the trenches, you know the drill.
- 2 years of experience.
- Strong communication skills—you’re a natural at engaging with people.
- Proficiency in using CRM systems—keeping things organized is second nature to you.
- Self-motivated and results-driven—you’re here to win.
Location: open to candidates in Fargo, North Dakota, the Chicagoland area, or the Midwest. In office expectations will vary based on location.
Compensation, Benefits, and Incentives
- Wage: $14-$15/hour
- Performance-Based Incentives from Measurable KPIs
- Successful Appointment Bonus
- Closed Deal Bonus
- Monthly Performance Bonus
- Quarterly Performance Bonus
- Benefits
- Generous ReachOut benefits package that starts day 1 (health and wellness coverage, 401K match, paid time off, and more)
Salary : $14 - $15