Scheduler/Office assistant/Dental Practice

Scheduler/Office Assistant

At Independence Dental, we pride ourselves on creating a welcoming, patient-centered environment where quality care and compassionate service are our top priorities. As a key member of our team, you'll join a supportive, collaborative office culture that values growth, positivity, and excellent service. We believe in treating each other and our patients like family, and we work together to ensure every visit is comfortable and stress-free. If you're looking to build a rewarding career in a place that values your contributions and encourages professional development, Independence Dental is the perfect place to grow with us!

Scheduler Job Responsibilities:

• Answer phones and emails promptly and professionally, scheduling and confirming appointments, and entering patient data into our systems accurately.
• Organize daily workflow by reading and directing messages, gathering necessary patient information, and managing office tasks and assignments.
• Coordinate and maintain department schedules, arranging calendars, scheduling meetings, organizing conferences or teleconferences, and handling travel logistics as needed.
• Greet patients warmly, both in person and over the phone, addressing their questions or directing inquiries to the appropriate team members.
• Uphold patient confidentiality, ensuring all information is handled securely and protecting our practice’s operations.
• Keep office equipment functional by following manufacturer instructions and established office procedures.
• Secure critical information by performing regular database backups and ensuring data integrity.
• Maintain patient records for quick and efficient retrieval, contributing to a seamless filing and documentation system.
• Work collaboratively with the team to support office operations, achieving shared goals, and enhancing patient experience through a team-oriented approach.
• Support general office needs, handling related tasks to contribute to the overall success of Independence Dental.

Scheduler Qualifications/Skills:

• Professionalism, confidentiality, and strong organizational abilities
• Ability to take initiative and effectively resolve issues as they arise
• Quick learner with adaptability to new tasks and environments
• Dependable and self-motivated, ensuring tasks are completed efficiently and accurately, even with minimal supervision

Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent preferred.
• Previous administrative experience preferred.

Job type : Full time ; Monday to Friday ; 4 days a week in person.

Pay: $14.00 to $17.00 per hour.

Ready to join our team at Independence Dental? If you’re a dedicated professional looking to grow in a supportive and dynamic environment, we’d love to hear from you! To apply, please submit your resume outlining your experience and interest in the position to independencedentalks@gmail.com . Don’t miss the opportunity to make a meaningful impact—apply today!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Paid time off
• Uniform allowance

Schedule:

• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Application Question(s):

• 1. Imagine you're managing multiple tasks at once—answering phones, assisting a client in person, and managing a scheduling system. How would you prioritize your tasks?

2. What do you do when you have free time during a shift? Can you share an example of how you've used downtime productively in the past?

3. How do you ensure you stay motivated and productive during routine or repetitive tasks?

4. Tell me about a time when you took the initiative to solve a problem before being asked to address it.

5. You arrive at work and realize that an important system is down, causing delays. What steps would you take to manage the situation and communicate with clients?

Work Location: In person

Salary : $14 - $17