What are the responsibilities and job description for the Direct Support Professional position at Independent Case Management, Inc.?
Primary Duties and Responsibilities
- Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
- Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
- Help customer achieve agreed-upon goals to improve quality of life and integration into the community
- Provide written daily updates of each shift’s activities using an online platform
- Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
- Perform other duties as assigned
Key Competencies
- Quality decision making
- Effective communication
- Superior problem solving
- Interpersonal effectiveness
- Receptive to feedback
- Positive work ethic
- Instills trust
- Administrative effectiveness
General Requirements for All ICM Employees
- Understands and endorses ICM’s mission and vision
- Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
- Understands and complies with all HIPAA regulations
- Maintains a clean and orderly work environment
- Must have a high school diploma or equivalent (some positions require additional education)
- Maintains prompt and regular attendance
Work Schedule
Shifts Vary
Experience
Required- Must be 18 years of age or older
- At least one year of relevant supervised work experience with public health, human services or other community service agency
- OR two years of verifiable successful history working with persons with developmental disabilities.
Education
Required- High School or better
Licenses & Certifications
Required- Valid AR Driver's License
- Valid Auto Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
