What are the responsibilities and job description for the CSR/Intake coordinator position at Independent Medical Equipment?
CSR/Intake Coordinator – Join Our Team at Independent Medical Equipment!
Location: Huntsville,AL
Job Type: Full-time, Monday–Friday, 40 hours
Are you passionate about patient care and excel in a fast-paced, detail-oriented environment? We are looking for a CSR/Intake Coordinator to be the key liaison between patients, referral partners, and internal teams.
Key Responsibilities:
- Patient Intake & Support: Process referrals, assist patients face-to-face, and ensure a smooth intake experience.
- Communication: Serve as the first point of contact for clients, ensuring clear, compassionate interactions.
- Insurance & Documentation: Verify coverage, manage records, and prepare necessary paperwork for compliance.
- Customer Service: Address inquiries, resolve issues, and maintain service excellence.
- Office Organization: Keep work areas clean and organized for a professional environment.
Requirements:
- 1 years of experience in DME or healthcare customer service
- Familiarity with insurance processes and billing
- Strong communication, multitasking, and organizational skills
- Proficient in computer use (word processing, email, etc.)
- Ability to lift up to 20 lbs and assist patients as needed
What We Offer:
- Competitive compensation
- Health and dental coverage
- 401K and professional development opportunities
Make a difference in patients' lives. Apply today and become part of a team dedicated to exceptional healthcare service.
Salary : $17 - $20
