What are the responsibilities and job description for the Front Desk Receptionist position at Independent Physicians of Wisconsin?
Front Desk Receptionist
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate staff members
- Schedule appointments and manage the office calendar
- Assist with patient check-in and check-out processes
- Maintain patient records and update information as needed
- File documents and organize paperwork
- Provide excellent customer support and address patient inquiries or concerns
- Coordinate special events or meetings as assigned
- Assist with project coordination and administrative tasks as needed
- Proofread documents for accuracy and completeness
- Perform order entry for office supplies
Experience:
- Previous experience working in a medical office or similar setting is preferred
- Proficient in using office equipment such as computers, printers, and fax machines
- Strong organizational skills with the ability to multitask effectively
- Excellent verbal and written communication skills
- Attention to detail and accuracy in all tasks
- Ability to maintain confidentiality of sensitive information
- Knowledge of medical terminology is a plus
We offer competitive pay, a supportive work environment, and opportunities for career growth. If you are a motivated individual with excellent customer service skills, we would love to hear from you!
To apply, please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k) matching
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Milwaukee, WI 53221 (Preferred)
Ability to Relocate:
- Milwaukee, WI 53221: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $21