What are the responsibilities and job description for the Tools Administrator, Entry level position at Independent Software?
What you will be doing!
As an Entry-Level Tool Administrator, you will install, configure, and administer common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk.
Job Description / Requirements:
No demonstrated experience is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required.
Clearance Required: Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
As an Entry-Level Tool Administrator, you will install, configure, and administer common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk.
Job Description / Requirements:
- Possesses strong Linux skills
- Experience with CentOS and Fedora is desired.
- Responsibilities include operating within specific EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), and others)
- Responsible for assisting with all application patches, IAVAs, installations, upgrades, and integrations
- Coordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria, and control for upgrades, service packs, new functionality, enhancements, or error correction.
- Administrating day-to-day IT systems to include system availability, configuration changes, and patching
- Planning and coordinating configuration and change management procedures and schedules
- Ensuring that backups and replication activities have been accomplished per schedule.
- Providing support to IT systems, including day-to-day operations, monitoring, and problem systems
- Providing second-level problem identification, diagnosis, and resolution of problems.
- Maintaining and enhancing knowledge articles.
No demonstrated experience is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required.
Clearance Required: Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
