What are the responsibilities and job description for the Switchboard Operator position at INDIAN HEALTH CARE RESOURCE CENTER OF TULSA, INC?
We are seeking a dedicated and reliable Switchboard Operator to manage incoming calls and facilitate communication within our organization. The ideal candidate will possess excellent phone etiquette and the ability to multitask effectively in a fast-paced environment. As a key point of contact, you will ensure that all inquiries are handled promptly and efficiently while maintaining a high level of customer service.
Responsibilities
- Assists medical records with scanning and the mail.
- Operate multi-line phone systems to answer, screen, and route incoming calls.
- Provide accurate information to callers and assist with inquiries.
- Maintain a professional demeanor while communicating with clients, staff, and visitors.
- Dispatch calls to appropriate personnel or departments.
- Ensure all communications are logged accurately for record-keeping purposes.
- Support administrative tasks as needed to enhance office efficiency.