Youth Support Service Specialist

Coordinates and provides resources for case management needs and support for pediatric patients at the clinic. Works directly with pediatric providers to offer check-ins and follow ups with pediatric patients between appointments to support treatment. Also works with Youth Program staff to support ongoing activities and events that provide opportunity for youth to connect to culture and wellness.

ESSENTIAL JOB FUNCTIONS

• Contacts patients identified by behavioral health or medical providers as needing support services/case management.
• Links, advocates, refers families to resources.
• Organizes and regularly updates resource lists.
• Facilitates group classes at clinic with emphasis on youth needs (Parenting, Adult Life Skills, etc. an organized process to ensure follow up with families happens consistently and in a timely manner.
• Ability to initiate conversations and consultations with multiple providers at clinic.
• Complies with all IHCRC policies and procedures.
• Able to receive feedback and make changes as necessary.
• Makes attempts to communicate and ask questions to supervisor.
• Ability to be flexible in day-to-day tasks.
• Timely and accurate completion of progress notes.
• Ability to prioritize needs and manage time effectively.
• Actively work towards contributing to the mission of IHCRC.
• Maintains a positive and professional attitude.
• Ability to work outside of regular clinic hours for events/activities; Some Saturdays required.
• Other duties as assigned.

• Bachelor’s degree with preference in Mental Health, Social Services, or Human Services.
• Certified Case Manager certification required, or willing to get. Must keep current and maintain CEU requirement.
• 1 year experience working in social services or mental health field.
• BLS CPR certification.
• Current Oklahoma driver’s license with clear DMV background check. Must provide proof of vehicle liability insurance.
• Intermediate computer skills and proficiency with electronic health records software as appropriate.
• Must be a self-starter, multi-tasker, with ability to effectively give direction and input to care team.

Utilizing a patient-centered, multidisciplinary, medical home approach, Indian Health Care Resource Center, a 501(c)(3) nonprofit organization, offers a full range of health and wellness services tailored to the Indian community.

MISSION
The mission of the Indian Health Care Resource Center of Tulsa, Inc. (IHCRC) is to empower the American Indian through exceptional healthcare!

VISION
At IHCRC, we will be the recognized leader in redefining primary healthcare for the American Indian.

HEALTH PROMOTION AND DISEASE PREVENTION GOAL
The long-term goal of IHCRC is to improve general health status and reduce the incidence and severity of chronic disease by engaging the Indian community in ongoing health promotion, and disease prevention and management programs.