What are the responsibilities and job description for the Receptionist, Dental Clinic/Administrative Assistant position at Indian Hills Community College?
Description
This position works under the supervision of the Associate Dean, Health Sciences and Dental Programs Chair. This person will function as a part-time receptionist, working with the IHCC Dental Hygiene/Dental Assisting faculty and students. This position is responsible for communication with students, faculty and Dental Programs Chair, opening and closing the IHCC Dental Clinic, scheduling and confirming patient appointments, and use of electronic patient documentation system.
This person is also responsible for processing and collecting fees for dental hygiene billing, assisting with patient insurance billing, submitting maintenance requests, and ordering office supplies. Other responsibilities may include general office duties, attending Dental Hygiene meetings as needed and processing daily meeting minutes. This person will provide administrative assistant support to other areas of the college, as needed.
Vision:
Indian Hills Community College will transform the future through education and empowerment.
Mission:
Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment, and regional economic advancement.
Core Values:
Indian Hills Community College is committed to excellence, success, service, integrity, community, innovation, diversity, and inclusion.
Minimum Job Requirements
- High School Diploma required.
- Must relate well with people, and have the ability to follow detailed instructions efficiently.
- Must have excellent computer/keyboarding skills, including patient scheduling and electronic patient documentation software, outgoing mail, and e-mail.
- Must have strong telephone and customer service skills, good organization, ability to multi-task, and good personal interaction skills.
- Must be able to work independently to carry out projects and tasks.
Work Performed
- Serve as receptionist to IHCC Dental Clinic.
- Follow IHCC policies and procedures.
- Follow IHCC Dental Hygiene Clinic safety protocol.
- Record, edit and distribute the minutes of Dental Hygiene meetings.
- Work closely with program chair and faculty.
- Communicate effectively with students, staff and faculty.
- Utilize Smart Doc patient files to create new patient profiles and document patient visits.
- Schedule and confirm patient appointments.
- Open and close IHCC Dental Clinic.
- Greet patients upon arrival to Dental Clinic.
- Process IHCC Dental Clinic billing, collect fees, and assist in patient insurance billing process.
- Process daily receipts for the Business Office.
- Process outgoing mail, maintain daily emails, order office supplies, and answer phone calls.
- Order maintenance requests.
- Handle college matters with confidentiality and tact, maintaining HIPAA requirements.
- Provide administrative assistant support to other areas of the college, as needed.
- Other duties as may be assigned.
Supplemental Information
Responsible to:
Associate Dean, Health Sciences and Chair, Dental Programs
Position Level:
Office II – Non Exempt – Traditional Funding, at will employment on a letter of employment
Employment Length:
Part-Time, 4 Terms
Schedule:
Up to 24 hours per week
