What are the responsibilities and job description for the Admissions Specialist position at Indian River State College?
Job Description
Join the IRSC Team – Exceptional Benefits Await You!
At Indian River State College (IRSC), you’ll do more than just build a career—you’ll have the opportunity to make a meaningful impact by supporting our students, staff, and faculty.
Are you a dynamic communicator passionate about education? Do you thrive in a fast-paced environment where every day brings a new challenge? If you're a self-starter who loves making a difference, we have the perfect role for you! Join our team as an Admissions Specialist!
JOB SUMMARY:
Under minimal supervision, this position may include new student recruitment, community outreach, public information, program specific promotional events, and enrollment services. Duties include assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities and events; handling many inbound and outbound calls to and from customers; listening to their needs or problems and supplying helpful resolutions to their issues.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events.
- Answers inbound calls for the area.
- Assists others in program recruiting and information dissemination.
- Assists others in the Department with projects, reports, and assignments to support the success of IRSC programs.
- Performs various basic office assistance duties.
- Ensures updated information is available within the Recruitment and Admissions department.
- Creates and reviews communications to students as well as other customers; develops student service materials, resources, and documentation as assigned.
- Works until 6:30 p.m. one evening per week, and multiple evenings during peak registration.
- Completes all other duties and responsibilities as assigned.
- Inputs prospect and admissions data in the student information system.
- Serve as an information liaison at the Welcome Desk and Student Communications Center (call center) by email, SMS messaging, over the phone, and in person.
- Room scheduling management.
- Maintain inventory and disbursement of recruitment materials.
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
- Associate’s degree required; Bachelor preferred.
- Ability to learn quickly the rules and procedures that affect the customers of IRSC.
- Excellent customer service skills and ability to communicate effectively.
- Knowledge of basic office skills.
- Familiarity with the IRSC website and ability to navigate the Internet.
- Skill in organizing, analyzing, time management, and prioritizing.
- Skill in working with Microsoft Office and Windows based applications including using a student information system.
- Skill in developing and delivering presentations.
- Ability to meet deadlines, solve problems, be student oriented, maintain confidentiality, be discrete, use sound judgment, be a self-starter, apply initiative, and work independently as well as with others.
- Due to the large volume of diverse customers that IRSC serves, employees that are skilled in multiple languages or have a practical understanding of multiple cultures are preferred.
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.
ADDITIONAL EXPECTATIONS:
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an “at-will” basis.
This description is intended to indicate typical kinds of tasks and levels of work difficulty that will be required of positions given this title and shall not be construed as declaring every specific duty and responsibility of the particular position. This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time without notice.
Classification
Staff
Supervisory
No
FLSA Exempt
No
Employment Type
Regular
Compensation and Application Deadline
Pay range starts at: $13.78/hour | All salary calculations start at the minimum salary and will be based on candidate's education and experience. | Open until filled.Salary : $14
