Controller

Indian Springs Calistoga

Indian Springs is a family-friendly resort with a deep history in Calistoga. The Merchant family has owned the property since 1988 and is actively involved in daily operations. The controller would need to not only manage the financial side of the resort but also work closely with the owners to ensure that financial decisions support the long-term vision of the resort while maintaining day-to-day functionality. Strong communication and collaboration with the owners and General Manager will be key.

Summary Job Description: Controller

The Controller at the Resort at Indian Springs is responsible for managing all aspects of the company's accounting and financial reporting activities, ensuring accuracy, compliance, and efficiency across accounting workflows. This role requires a hands-on approach to financial management, including direct involvement in daily accounting functions, internal controls, financial reporting, and audits. The Controller will work with ownership and the General Manager, reporting on periodic results, and detailing financial information on the Resort’s operating activities. We’re looking for someone who has been in the trenches of a growing organization and has a detailed eye on the company’s financial health. 

Key Responsibilities

Financial Operations & Reporting:

·        Maintain and update the chart of accounts to ensure accurate financial classification.

·        Prepare and analyze financial statements, including monthly, quarterly, and annual income statements, balance sheets, and cash flow reports.

·        Generate financial reports by department and employee to support internal decision-making.

·        Design, implement, and maintain customized financial reports for various stakeholders.

·        Manage general ledger accuracy and oversee daily journal entries.

·        Ensure proper reconciliation of all accounts, including bank statements, credit card transactions, and profit and loss impacting activities.  

Accounting & Internal Controls:

·        Oversee and audit all posting routines in every department, ensuring accuracy and compliance. Conduct regular internal audits to monitor workflows, including costing, pricing, and profitability processes.

·        Implement cash management best practices.

·        Develop and enforce policies for price overrides in all Resort departments.

·        Oversee all sales and use tax return filings and ensure compliance with state and local regulations.

·        Maintain company compliance with property-wide budgeting standards and forecasting.

Banking Management:

 ·        Manage all banking relationships and ensure optimization of financial services.

·        Audit and improve cash flow management, ensuring liquidity and efficient use of funds.

Compliance & Risk Management:

·        Lead annual worker’s compensation audits and insurance renewals in coordination with brokers and General Manager.

·        Maintain and/or develop internal controls, guidelines and procedures for budgeting administration, cash management and accounting.

·        Ensure that all business registrations are properly maintained and up to date.

·        Develop a thorough understanding of corporate nexus and tax liabilities on a national level, keeping information updated with CPA input.

CPA Relationship:

·        Maintain thorough documentation of all accounting activities handled by external accountants on behalf of the company and its stakeholders.

Leadership and Management of Team:

Provide guidance and leadership to existing team members, including but not limited to:

• AP Representatives, full-time and part-time employees
• Receiving Agent
• Accounting clerk
• Two (2) Staff Accountants
• Hotel and Retail Purchasing employees

General Expectations:

·        Maintain an open-door policy, fostering an approachable and solution-oriented work environment.

·        Prioritize customer service, both for internal teams and external stakeholders.

·        Exhibit humility, discretion, professionalism, and strong work ethic.

·        Set a high standard for punctuality, professionalism, and attitude in the workplace.

Qualifications & Experience:

·        Experience working in a CPA firm desired. CPA designation strongly preferred.

·        Hands-on experience managing all aspects of financial operations in a corporate setting.

·        Proven track record as a Controller or equivalent financial leadership role.

·        Prior background with GAAP and all legal and regulatory financial requirements.

·        Demonstrated management skills and the ability to work independently.

·        Proficiency in accounting software, ERP systems, and financial reporting tools.

Prior experience with ERP implementations preferred